Free delivery on orders over R1000 — nationwide
Get in touch

Talk to Oak Lane, not a call centre

Questions about an order, a maker, or shipping times — we answer these ourselves, usually within a day.

Send us a message

Order number, maker question, or just curious — all welcome.

Before you ask

How long does shipping take? +

Most orders arrive in 7-14 days, since each item ships directly from the maker's workshop rather than a local warehouse. We'll tell you the estimate at checkout.

Can I return something? +

Yes — 30 days, no interrogation. Email us the order number and we'll sort the rest.

Do you ship internationally? +

We currently ship to most of Southern Africa and select international destinations — check at checkout by entering your address.

Who actually makes these products? +

Every product page names the maker or workshop. We visit or vet each one personally before they join the shop.

Hear about new workshops first

One email a month, when a new maker joins — nothing else.

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